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Medical records and patient data documents contain data that is crucial for providing high quality patient care. Katwa’s system can help any health care provider to add and maintain accurate and up to date patient records in a coordinated database.

Katwa is committed to achieving and maintaining compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996. As your trustworthy partner in the chain of carrying patient health information, we have in place specific technical and physical security features for our data system, including identification of authorized users, control of system access, data integrity, and backup/recovery to ensure availability and reliability.

 


Listed below is an overview of the security features we have implemented:

Using our system, physicians may review, edit, and electronically sign reports, completing patient records and adding them permanently to the database. Furthermore, administrators can track the transcription process from dictation through to delivery and see, in real time, costs per line, costs per physician, and costs per report type, all from any web browser. And finally, in compliance with HIPAA, security is maintained using a combination of authorized mechanisms and secure socket layer protocol.

Authentication
Authentication is ensured through efficient use of passwords to establish user identity. Access to our proprietary workflow and distribution system is granted only after authentication.

Integrity
Data, program, system, and network integrity play a role in ensuring that information is exchanged only in an authorized manner.

Audit Trail
Complete logging of all modifications made to each and every document, including editor, editor's role, and time of edit.

System Security Monitoring
Monitoring of activities occurring in our system to prevent and/or detect any breach.

Data Storage and Transmission Features
Secure physical storage of all data and secure transmission. This includes constant surveillance by network experts, premises protected by security guards, backup generators, and securely encrypted transmission between Katwa and its clients.

Confidentiality
We restrict access to all confidential information. Only select employees may access the system for administrative and support purposes. These employees are very limited in number and are committed to the Katwa privacy and security policies.

We take the extra precaution of requiring nondisclosure and confidentiality agreements from all employees, which provides explicit legal confidentiality protections.

At Katwa, we take the security of your data very seriously and remain vigilant to adapt our technologies to the latest and most promising developments in the field, so that the highest level of security is maintained.

Employee Hiring, Training, and Background Checks Katwa’s Human Resources department conducts extensive background checks on all new employees prior to our "employee confirmation process." Once confirmed, employees can access our system only with valid logons and passwords. Furthermore, access to sensitive information is on a "need to know basis" and we constantly keep watch to prevent any of our clients’ data from being accessed except by authorized employees. In addition, Katwa employees receive confidentiality training (as required by HIPAA) and must sign confidentiality agreements. Security practices related to e mail, workstation use, and Internet use are closely monitored and updated annually.

 
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